Terms & Conditions

 

Thank you for visiting our company internet website (Khalima Lights), a service of Khalima Lights, LLC. Please read the following Visitors Agreement. By using this web site, you agree to its terms.

A condition of your use of this web site is that you warrant to Khalima Lights, LLC. that you will not use it for any purpose that is unlawful or prohibited by these terms, conditions, and notices. 

Your privacy is important to us. We will not contact you unless you sign up for our newsletter or request that we contact you via a communication initiated by you. We will never sell, share, or disclose your personal information provided to us through the ordering process or communications excepting the extenuating circumstances listed out below (see GDPR Update section) The only information we collect is the information you provide to us at the time of order (products ordered, shipping information, payment information, and any additional information provided by you in relation to your order), and information collected by Google Analytics (general location, not your exact address, and the IP address assigned to your computer, not your name) for the improvement of our website and services. We generally keep such collected information for the duration of 6 months to 10 years depending, and do this for the benefit of our customers in handling future duplicate orders or repairs to our products. If you would like to request the deletion of this information, please contact us via email or by phone to do so. 

This web site is an ever-changing platform, and we may alter the terms of this agreement at any time. By continuing use of this service after we publish any such changes, you accept this agreement as modified.

Occasionally there may be information on our web site that contains accidental typographical errors, inaccuracies, or omissions that may pertain to product descriptions, availability, and pricing. Khalima Lights, LLC. reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order). If you have an open order (an order that has not yet shipped), and a change is made that will affect the lead time of light fixtures in your order, we will notify you of the change via email. We will not notify you of other incidental changes.

Although Khalima Lights makes the information on this web site freely accessible, Khalima Lights, LLC. legally maintains rights to the content of this web site. The content on this web site is the property of Khalima Lights, LLC., and is protected by copyright, trademark, and other intellectual property laws. You may print and display information from this web site for your personal use, but you may not reproduce any of the materials without the express written consent of Khalima Lights, LLC. All contents of this web site are Copyright Khalima Lights, LLC. All rights reserved.

You may not use any trademark or service mark appearing on this web site without the prior written permission of Khalima Lights, LLC.

By using this web site, you agree to do so at your own risk. Because of the unavoidable uncertainties and inherent hazards of electronic distribution, there may be inaccuracies, delays, omissions, or other problems with information on the Internet. If you rely on this service or any material available through this service, you do so at your sole risk. You understand that you are solely responsible for any damages to your computer system or loss of data that results from any material and/or data downloaded from or otherwise provided by this web site.

Khalima Lights, LLC. cannot and does not warranty that service will be free of errors or continuously available, or that the service will be free of viruses or other harmful components.

UNDER NO CIRCUMSTANCES SHALL Khalima Lights, LLC. BE LIABLE TO YOU OR ANYONE ELSE FOR DAMAGES ARISING OUT OF THE USE OF THIS WEB SITE, INCLUDING WITHOUT LIMITATION, LIABILITY FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT OR SIMILAR DAMAGES EVEN IF YOU ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. (BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU . IN SUCH STATES, THE LIABILITY OF Khalima Lights, LLC. AND ITS AFFILIATES, AGENTS, AND LICENSORS IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.)

This Visitors Agreement has been made in and shall be construed in accordance with the laws of the state of South Carolina. By using this service, you consent to the exclusive jurisdiction of the state and federal courts in Charleston, South Carolina in all disputes arising out of or relating to this agreement or relating to the use of this web site.

By using this web site, you agree to abide by the terms of this Visitors Agreement. We hope that you find this web site to be useful and we welcome feedback and suggestions for improvement. All rights not expressly granted herein are reserved.

 

Update for GDPR Compliance 5/25/2018

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Khalimalights.com or its related sites and services. This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Squarespace, Etsy, Instagram, Facebook, or any third party services you access through any of these platforms. You can reference the Privacy Policies of these platforms to learn more about their privacy practices.

 

Information We Collect

The only information we collect from our users is that which you provide to us - name, email address, postal address, and details of products you are ordering - in communications (Contact the Studio, Trade Sales Application, or emails), and shipping information given at the time of purchase, which you authorize Squarespace to provide to us. We need this information to accurately fill orders and ship them to our customers. We also keep records of what items were purchased by whom so that any future repair issues may be accurately addressed. The shipping information of our customers is kept file for this purpose. We will never share your personal information with an unauthorized party. We do share your shipping information with the appropriate shipping carriers for delivery of your order.  To fulfil your order, you must provide us with certain information such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order for example), if you contact us directly.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including: as needed to provide services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support; when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list; if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the shipping carriers' Terms of Use. We use your information as necessary to comply with our obligations under the shipping carriers' Terms of Use.

 

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

Squarespace. We share information with Squarespace as necessary to provide you our services and comply with our obligations under Squarespace Terms of Use.

Service providers. We engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention. We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 10 years.

Transfers of Personal Information Outside the EU. The information you provide to us through Squarespace is stored only on Squarespace's storage services. As we are a US based company, we do not transfer any of your information outside of the US other than for purposes of shipping with trusted carriers to fulfill your requested order.

 

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below: Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below. Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request. Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us

For purposes of EU data protection law, we, Khalima Lights, are the data controller of your personal information. If you have any questions or concerns, you may contact us at craftsmen@khalimalights.com. Alternately, you may mail us at: Khalima Lights, 1478 Harts Bluff Rd. Wadmalaw Island, SC 29487 USA Edit